Privacy Policy

1. Introduction

NexCom Solutions LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, protect, and disclose personal information.

This policy applies to our website, services, communications, and any related interactions.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Company name

• Billing and contact information

• Support-related data you voluntarily provide

Technical & Usage Information

• IP address

• Browser type

• Device information

• Website usage data (via cookies or analytics tools)

3. How We Use Information

We use collected information to:

• Provide managed IT services and support

• Communicate with clients regarding services, updates, or support requests

• Process billing and payments

• Improve our website, services, and customer experience

• Meet legal, regulatory, or contractual obligations

4. No Sale or Marketing Use of Personal Information

We do not sell, rent, or trade personal information to third parties for marketing or advertising purposes.

Your personal information will never be shared with third parties for their own marketing use.

5. Limited Sharing of Information

We may share information only when necessary and under strict controls, including:

• With trusted service providers (e.g., billing platforms, ticketing systems, cloud providers) solely to deliver services

• To comply with legal requirements or law enforcement requests

• To protect our rights, property, or the security of our clients and systems

All vendors and partners are required to maintain appropriate confidentiality and security safeguards.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against:

• Unauthorized access

• Disclosure

• Alteration

• Destruction

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Analytics

Our website may use cookies or similar technologies to:

• Improve site functionality

• Understand visitor behavior

• Enhance user experience

You may disable cookies in your browser settings if you prefer.

8. Social Media & Third-Party Platforms

If we maintain social media pages or profiles:

• This Privacy Policy or a link to it may be posted or pinned for visibility

• Interactions on social platforms are subject to the privacy policies of those platforms

We recommend reviewing the privacy practices of any social media site you engage with.

9. Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Withdraw consent where applicable

Requests can be submitted using the contact information below.

10. Policy Availability

This Privacy Policy is:

• Easily accessible on our website

• Available upon request

• May be posted or pinned on social media platforms where applicable

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the revised policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

NexCom Solutions LLC
Email: info@nexcom-solutions.com
Phone: (330) 828-1024